At iLending, doing the right thing has always mattered just as much as delivering real financial savings. That’s why we’re proud to share that we have been recognized with the Better Business Bureau (BBB) Torch Award for Ethics, an honor that reflects our ongoing commitment to integrity, transparency, and putting people first.
This award isn’t about sales numbers or growth metrics. It’s about how a company operates every single day, how it treats customers, employees, partners, and the communities it serves. Receiving the BBB Torch Award for Ethics is a meaningful milestone for our entire team and a powerful validation of the values that guide everything we do.
The BBB Torch Award for Ethics is one of the most respected recognitions a business can receive. Presented by the Better Business Bureau, the award honors companies that demonstrate exceptionally high standards of ethical behavior, trust, and integrity in the marketplace.
Winners are evaluated across several key areas, including:
The Torch Award isn’t something companies can buy or campaign for. It’s earned through a rigorous application and review process, making it a true reflection of how a business operates behind the scenes, not just what it claims on its website.
For anyone considering refinancing an auto loan, trust matters. Choosing an auto refinance company means sharing personal information, financial details, and long-term goals. At iLending, we believe that trust should never be assumed, it should be earned.
Receiving the BBB Torch Award for Ethics reinforces what we strive to deliver every day:
This recognition assures our clients that when they work with iLending, they’re partnering with a company that values ethics as much as results.
At the heart of iLending’s success, and this award, is our You First Approach. It’s not just a slogan. It’s how we train our teams, design our processes, and measure success.
Rather than pushing one-size-fits-all solutions, we focus on understanding each client’s unique situation. Our loan consultants take the time to listen, explain options clearly, and recommend refinancing solutions that genuinely make sense for the individual, even if that means advising someone not to refinance.
That commitment to doing what’s right, not just what’s easy, is a core reason iLending was recognized as an ethical leader in the auto refinance industry.
Auto refinancing can be complex, and unfortunately, not every company in the industry operates with the same level of transparency. Hidden fees, unclear terms, and pressure-driven sales tactics can leave borrowers worse off than before.
At iLending, ethical refinancing means:
Our role as a trusted auto refinance company is to empower people with information — not overwhelm them or rush them into decisions.
This award belongs to every member of the iLending team. From our loan consultants and support staff to leadership and operations, ethical behavior isn’t optional, it’s expected.
We’re proud of the culture we’ve built, one where employees are encouraged to advocate for clients, speak up when something doesn’t feel right, and prioritize long-term relationships over short-term wins. That internal culture plays a direct role in the experience our clients receive.
While we’re honored by this recognition, we see it as a responsibility, not a finish line. The BBB Torch Award for Ethics reinforces our commitment to continuous improvement, accountability, and innovation rooted in trust.
As we continue to grow and serve drivers across the country, our focus remains the same:
Ethical business practices aren’t just good for customers, they’re essential for building a company that lasts.
To our clients, partners, and community: thank you for trusting iLending with your auto refinancing needs. This award reflects the relationships we’ve built and the trust you place in us every day.
If you’re exploring your options and want to work with an auto refinance company recognized for ethical leadership, transparency, and people-first service, we’re here to help. No pressure, no obligation.
Check your options today and see how refinancing with iLending could work for you.