Background
Marion R., a 63-year-old construction electrician from Iowa, had tried to refinance his truck for years. He knew that refinancing could get him a lower rate, but when he approached his bank to try to work out a new arrangement, his bank was completely non-responsive.
Challenges
Frustrated by that dead end, Marion continued to keep his eyes open for a better deal. One day, a marketing flyer from iLending arrived in the mail, and figuring he had nothing to lose, he decided to give them a call.
iLending Smart Solution
Right from the get-go, Marion was pleased with what he heard. His representative, Randi Bradley, immediately jumped in to try to help lower Marion’s rate and he never looked back. Working closely together by phone and online, she was able to arrange a new financing package that would save him $114 per month – and he knew exactly what he would do with it.
Results
Even before his reduced payment plan was solidified, Marion was thrilled with iLending. “Randi was a dream to work with. She gave me her office number and cell phone number and she was always either right there to answer my questions or got right back to me.”
In the end, iLending was able to reduce Marion’s payment to the level he wanted, with minimal stress and just a small time investment along the way. “They’re a great company,” he says. “They’re great people and they genuinely care. They will jump through hoops to help you out.
