All rights reserved. Void if participation is prohibited by applicable federal, state, or local laws or regulations, or if the Participant does not meet the eligibility criteria outlined herein. Participation in this Program is subject to these Program Terms and Conditions. “Participant” means an individual who enrolls in and agrees to these Terms and Conditions for the Refinance Auto Monitoring Program (RAMP).
Program
By agreeing to participate in the Refinance Auto Monitoring Program (RAMP) with iLending, the Participant hereby provides express written consent to iLending to periodically conduct a SOFT PULL of credit, no more than once per month, except that iLending may conduct additional soft pulls when significant lender promotions or substantial interest rate decreases create exceptional opportunities that warrant immediate evaluations, to monitor your eligibility for refinancing opportunities, as participation in the RAMP. This soft pull of credit will NOT impact your credit score. iLending will not share your credit information with third parties except as necessary to provide the RAMP service or as required by law. Participant can remove consent by calling iLending’s Client Service Department or by sending an email to Removeconsent@ilendingdirect.com, and iLending will process such request within a reasonable timeframe, typically within 5-7 business days. ILending will retain your data for as long as necessary to provide the RAMP service or as required by law.
iLending collects and uses personal information, including credit information obtained through soft pulls, to provide the RAMP services, identify potential refinance opportunities, and communicate with you. Your data will be processed in accordance with iLending’s Privacy Policy, which outlines our data collection, use, and sharing practices in detail. iLending maintains commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, use, or disclosure. In the event of a data breach, iLending will notify affected individuals and regulatory authorities as required by applicable law, including but not limited to the California Consumer Privacy Act (CCPA) and other state-specific privacy regulations. iLending will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to provide the RAMP services, and to comply with legal and regulatory obligations. iLending will not share your personal information with third parties for their marketing purposes without your explicit consent. Information may be shared with third-party service providers who assist iLending in operating the RAMP, subject to strict confidentiality agreements, or as required by law. By participating in the RAMP, you acknowledge that you have read and agree to the terms of iLending’s Privacy Policy.
Participation in this program does not guarantee an auto refinance offer or approval. iLending will monitor market and lender conditions in an effort to identify an opportune time when a Participant may have increased eligibility for an auto loan refinance. iLending cannot guarantee rates will be cut or dropped at any time. No cost to participate.
Eligibility
Client eligibility is determined by an iLending Loan Consultant based on an assessment of creditworthiness, vehicle information, and prevailing lender requirements, all of which are subject to iLending’s sole discretion.
Initial Eligibility Criteria*:
Eligibility is limited to individuals only; program cannot be used by business or affiliate lead generation as determined by iLending’s sole discretion.
Program Duration and Termination
Your enrollment in iLending’s RAMP will commence upon your agreement to this Terms and Conditions and will continue until such time as you close on a refinance loan through iLending or for a period of five (5) years from the date of your agreement, whichever occurs first. Either party may terminate their participation in the RAMP at any time by providing written notice to the other party. You may provide notice to iLending by calling iLending’s Client Service Department or by sending an email to removeconsent@ilendingdirect.com. iLending may terminate your participation for any reason upon thirty (30) days’ written notice to you. iLending reserves the right to immediately suspend or terminate your participation in the Program without notice if, in its sole discretion, you violate any of these Terms and Conditions, engage in fraudulent behavior, misrepresent information, or engage in any activity that harms the integrity of the RAMP or iLending’s operations. Upon termination, iLending will cease monitoring your credit and identifying refinance opportunities through the RAMP. iLending will retain your data for a period necessary to comply with legal and regulatory obligations, typically seven (7) years, after which it will be securely disposed of, unless otherwise required by law. Termination of your participation in the RAMP does not affect any existing loan agreements or obligations you may have with iLending or third-party lenders.
Additional Terms and Conditions
By participating in this Program, you agree to release and hold harmless iLending, as the operator of the RAMP, and its affiliates and subsidiaries, directors, officers, employees, consultants, and agents, and any other entity associated with marketing this Program (collectively, the “Released Parties”) from any and all claims or damages arising out of, or in connection with the Program.
iLending reserves the right to change the terms and conditions of the RAMP at any time, without notice, at our sole discretion. Modifications may include, but are not limited to, updated lending requirements, participation requirements and other terms as needed. We reserve the right to disqualify someone from the Program if, in our sole discretion, fraudulent behavior or other unethical conduct occurred in any way that compromises the fairness of the Program in any way. Spam, unsolicited commercial email, or any form of illegal means of communication is illegal, prohibited, and will be grounds for termination of your participation in this Program. Fraudulent or unethical means of communication such as using bots, fictitious identities, fake emails, or scripts is also prohibited and will result in similar actions by iLending with respect to terminating participation in the Program.
THE ILENDING REFINANCE AUTO MONITORING PROGRAM AND THE MONITORING IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OR COVENANTS OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, AS TO THE OPERATION OF THE PROGRAM OR ANY OFFER PROVIDED IN CONNECTION WITH THE PROGRAM, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, COMPLETENESS, RELIABILITY, AND NON-INFRINGEMENT.
IN NO EVENT SHALL ILENDING BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGE, OR ANY OTHER DAMAGE OF ANY KIND, ARISING OUT OF OR IN ANY WAY CONNECTED WITH (A) PARTICIPATION IN THE PROGRAM, OR (B) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE PROGRAM OR ANY AWARD, EVEN IF ILENDING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.; PROVIDED, HOWEVER, THAT THIS LIMITATION OF LIABILITY SHALL NOT APPLY TO DAMAGES ARISING FROM ILENDING’S GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR VIOLATION OF APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
IN THE EVENT OF A DISPUTE, CLAIM OR CONTROVERSY ARIGING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS OR YOUR PARTICIPATION IN THE RAMP, YOU AGREE TO FIRST ATTEMPT TO RESOLVE THE MATTER INFORMALLY BY CONTACTING ILENDING’S CLIENT SERVICE DEPARTMENT AT [INSERT PHONE NUMBER] OR BY EMAILING [EMAIL ADDRESS]. ILENDING WILL ACKNOWLEDGE RECEIPT OF YOUR COMPLAINT WITHIN FIVE (5) BUSINESS DAYS AND WILL ENDEAVOR TO RESOLVE THE DISPUTE WITHIN THIRTY (30) DAYS. IF THE DISPUTE CANNOT BE RESOLVED INFORMALLY, EITHER PARTY MAY INITIATE BINDING ARBITRATION AS DESCRIBED BELOW. THIS DISPUTE RESOLUTION PROCESS DOES NOT LIMIT YOUR RIGHT TO FILE A COMPLAINT WITH APPLICABLE FEDERAL OR STATE REGULATORY AGENCIES, SUCH AS THE CONSUMER FINANCIAL PROTECTION BUREAU (CFPB) OR YOUR STATE’S ATTORNEY GENERAL.
AGREEMENT TO ARBITRATE. ANY DISPUTE, CLAIM OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT AND EQUITABLE CLAIMS) BETWEEN YOU AND ILENDING ARISING FROM OR RELATING TO THESE TERMS AND CONDITIONS OR YOUR PARTICIPATION IN THE RAMP, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) IN ACCORDANCE WITH ITS CONSUMER ARBITRATION RULES. THE ARBITRATION WILL BE CONDUCTED BY A SINGLE ARBITRATOR. THE ARBITRATION WILL BE HELD IN DENVER, COLORADO, OR ANOTHER MUTUALLY AGREED UPON LOCATION. ANY AWARD OF THE ARBITRATOR WILL BE FINAL AND BINDING ON EACH OF THE PARTIES, AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION. EACH PARTY WILL BEAR ITS OWN COSTS AND ATTORNEYS’ FEES, EXCEPT THAT ILENDING WILL PAY ALL ARBITRATION FILING, ADMINISTRATIVE, AND ARBITRATOR FEES FOR ANY CLAIM WHERE THE RELIEF SOUGHT IS $25,000 OR LESS. THIS ARBITRATION CLAUSE SHALL NOT PRECLUDE EITHER PARTY FROM SEEKING PROVISIONAL REMEDIES IN AID OF ARBITRATION FROM A COURT OF APPROPRIATE JURISDICTION. YOU AND ILENDING AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. FURTHER, UNLESS BOTH YOU AND ILENDING AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. IF THIS SPECIFIC PROVISION IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRETY OF THIS ARBITRATION PROVISION SHALL BE NULL AND VOID. SOME STATES MAY NOT PERMIT THE ENFORCEMENT OF ALL PROVISIONS OF THIS ARBITRATION CLAUSE; THEREFORE, PARTS OF THIS CLAUSE MAY NOT APPLY TO YOU IN CERTAIN JURISDICTIONS.